Welcome to TeamPassword!
To begin, create your Organization here.
The getting started video walks you through setting up an organization for the first time, and essential settings and features for using TeamPassword effectively.
[Table of Contents]
Master Password
Each user has their own, unique master password.
YOUR MASTER PASSWORD CANNOT BE RESET. TeamPassword does not know your password, and cannot hand you a new one if you forget it.
It is crucial that you memorize your master password and store it in a safe place. Do not rely on your browser to save it, because the browser might overwrite it; this is a common issue.
First steps
Download the browser extension: https://teampassword.com/download
Bookmark the login page: https://app.teampassword.com/dashboard#login.
You can always reach the login page through the Sign In button on the home page.
Get to know your vault
Add a new password (record)
Click the + button on your home dashboard to create a new record. "Record" is our catchall term - they can contain passwords, logins, secrets etc.
A record must be assigned the following:
Name
Share selection
The other fields are optional, and can be used for anything you wish; e.g. you are not required to put a username in the Username field.
The Password field has a Generate button which can be used to create a random, secure password. Ignore this when entering a pre-existing password into TeamPassword.
The Notes field can be expanded by dragging the corner, and is suitable for any written information that doesn't fit into the other fields:
Attach files supports a variety of attachments; PDF, PNG, CSV etc. Your organization has a total attachment size limit.
Sharing a record
If the record should only be accessible by you, select Only Me (Private). You can share the record later if needed.
Select your organization's name to reveal your groups. Share with everyone, or select specific groups.
Once a record is shared, it cannot be made Private. If it should be private, you must copy the data to a new record, which is private, and delete the shared record.
Note: Members can only see the groups they are given access to. The same is true for Admins, but Admins can add themselves to groups.
Manage your team
Click your email address in the top right of your home dashboard
Click the name of your organization under Manage Teams
You are now in the Admin Dashboard.
On the left is a list of all admin settings and tools.
The People page lets you Invite Your Team, or Edit the permissions and vault access of existing users.
Other admin settings
Please see our dedicated help articles:
If you need additional help, please contact support and we’ll be glad to help.