If you cannot enter your account to disable 2FA from settings, your admin must initiate a 2FA reset by following these instructions:
Click your email in the top right of the home dashboard, and select your organization's name under Team Settings
On the left, click Users
Click Edit on the user whose 2FA you wish to disable
Click Disable 2FA, then Send 2FA Disable Request
Inform the user to check their email to finalize disabling 2FA
The end user will receive an email with the title "Request to disable two-factor authentication on your TeamPassword account"
They need to click the link in the email to disable their 2FA.
Note: If 2FA is Enforced for your organization, the user will be required to re-enable 2FA upon attempting to sign in. They will not be able to see or use the TeamPassword vault until they enable it again.
If you are able to sign in to your account:
Click your profile icon in the top right of your home dashboard and click Settings under Your Account
Click Turn Off 2FA
