Unable to save account error

How to fix not being able to save an account

TeamPassword avatar
Written by TeamPassword
Updated over a week ago

To fix the error below, please ensure that you are at not using any illegal characters in your Username, Password, or Notes field. An example of an illegal character would be the curly quotes also called “Smart quotes” but could be characters used in a foreign language.

Please verify the characters used in these fields and try again. If you continue to have issues, please reach out to support and we'll be glad to help. Thank you. 

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