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"Remember this device for 30 days" not persisting?

A quick guide on how to resolve this recent issue for some users

Written by Allan Szewczyk

What's happening

A small number of accounts are being asked for a 2FA code every time they sign in, even with "Remember this device for 30 days" checked. This is caused by a leftover browser cookie from a recent update (07/31/2026), not anything wrong with your account or 2FA setup.

The fix

  1. Open your browser's developer tools (right-click anywhere on the page → Inspect).
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  2. Click the Application tab (in Chrome/Edge) or Storage tab (in Firefox).

  3. In the left sidebar, expand Cookies and select https://app.teampassword.com.

  4. Right-click it and choose Clear/Delete.
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  5. Refresh the page and sign in again, checking "Remember this device for 30 days."

That's it - This is a one-time fix and 2FA should now stay remembered like it did before.

Still not working?

Reach out to support and let us know, and we'll be happy to assist.

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